KOKO Nails East Twickenham Reviews

414 Richmond Road, East Twickenham, Twickenham, TW1 2EB

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Reviews are written by customers after their visit.

4.7
887 reviews

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Bad experience unfortunately. I booked the cut, file and shape for hands and feet. The treatment on Treatwell was displayed as 40mins. All in all, it took a total of 10mins exactly. Extremely rushed, didn't even include moisturising or removing of dead skin, my feet weren't even placed in water. I explained when I walked in that I wanted everything done except polish colour. When the 10mins were done and I was informed its now over, I said I find it surprising as I expected more from a 40min treatment. They said they could do more but it falls under a more expensive package. By then, I wasn't interested to stay longer. On payment, turned out they didn't even have a card machine and the closest ATM is a 5min walk. The floor was also extremely unclean, the pedicure chair worn out and a used towel placed underneath my feet. Not a place I'll be going to again.
Clean and comfortable. Very kind and helpful staff (when moving around the shop with wet nails and lots of stuff) little bit pricey for added glitter on my nails but I love it. Would definitely go back!
Nails work was excellent.. will definitely return
All staff were so friendly and my nails look amazing
good avaliablity had to pay more on arrivalas my eyelashes had grown out too much for infill but didn't add too much length to the appointment