They were 20 minutes late for my appointment and no apology. The place isn’t great - you’re not in a private room, just behind a curtain - and it was quite dirty with a huge pile of used waxing materials on the floor. The waxing itself was more painful than I usually experience.
Great place but they make you pay extra to use their nail polish? So factor in the extra £3 when booking… also they don’t tell you until after the fact which feels a bit unfair