Terrible. The finished product was unacceptable and left staining all of over the eye area. The therapist had to use alcohol and an abrasive pad to scrub the stains which left my skin raw, and most of the tint was taken off as a result so it was a pointless exercise. I explained I was unhappy and no apology or offer of a refund was given. I work in the industry and have had my eyebrows and lashes tinted countless times. I know what to expect from the process. Extremely disappointing.