Arrived at the salon with my 4 year old for her haircut to be told that she couldn’t be seen due to staffing issues, unless we were prepared to return to the salon either later or next day. No attempt by the salon to make contact prior to the appointment time to advise of any issue.
The last minute refusal to honour a scheduled appointment caused a lot of distress to my autistic daughter, which could have been avoided by a simple phone call. Very disappointing and unprofessional experience.