I can’t actually rate this salon as they weren’t able to accommodate my booking. Although able to offer the booking for another day, this was not suitable. Extremely disappointing! All the salons that work with Treatwell supposedly have with a live calendar system. This is a self managed calendar that is linked to the availability on site and is designed to allow each salon to showcase their availability and block unavailable times so goodness knows what went wrong.
The beautician was absolutely lovely and did her best to make me feel welcome and had a good chat. I got my usual wax - but it was my first time at this salon - a full leg wax, extended bikini and underarm. However, I’m not sure if it was due to a problem with the wax itself or the application but I was left with a really uneven wax - significant sections were left undone and patchy. Additionally, I got a very quick and painful regrowth, I get waxed regularly and have never had this problem. I was left covered in sore red bumps and scratches, which meant I had to wear long trousers and cover up until the hair grew back. I’m not sure wether this salon needs some new wax or new training. The beautician was lovely and said it was her first day so I didn’t want to complain but unfortunately this was a nightmare wax so I need to leave a review.