Overall very uncomfortable experience… when I first entered I had no welcome. The lady who performed the wax arrived after me. The room had not been set, and nothing had been prepared. She was extremely rough, she was slapping me with each wax strip. Each time she asked me to move id be stuck do the bed from the left over wax. She was extremely rough and it was extremely painful. She would pull at my bikini line hairs with her nails to get rid of the wax that was left on me. Awful experience.