For years have always come here for my lycon wax before holidays-they have been great until the 12 months. Last year the lady that did it was lovely but missed a lot of hair leaving me very disappointed. This time-different lady but she did not use the oil on my skin as usual & the wax stuck to my skin leaving me in a lot of pain as she tried to rip the wax off & very sore after the treatment. Instead of apologising or offering a discount she just demanded the full amount. I won’t be returning.