I got the Back, Neck & Shoulder massage from La Chic. I had an accident not too long ago and was told by my doctor to get a massage. A friend recommended La Chic to me and told me that they give great treatments in a calming environment. I went with my wife who got a luxury pedicure.
We were offered tea and biscuits whilst waiting for our appointments and the treatment was excellent and much needed. The therapists were very polite and helpful; she also recommended the best course of further treatment to help my condition.
My wife was very satisfied with her treatment. She was surprised that the luxury pedicure was only £20 as the salons she normally goes to charge way more for a pedicure that isn't as good as the one at La Chic.
Overall, great experience and I will be back and will recommend to friends/family.
Dear God.
So my appointment was for 12pm. Turned up - they clearly had no idea of my arrival and was asked to wait (1 other customer there).....12.45 comes without being told how long it would take to be seen finally my existence was acknowledged
Invited to the spa/massage chair - warm - cold water, not a offered a drink
For a further 20minuted and no massage capabilities for the chair.
Not the most comfortable foot experience of my life - too rough on soft skin and had to do some acrobatic positions for her to reach the 'right part'
Moving on - pedicure was painful - cuticles weren't softened in water beforehand and they actually bled as cut away. Great. Of course not asked wether i wanted square or round I got what I was given.
There was absolutely no atmosphere in the place - no music. It was that awkward I need to preten to check my phone for messages even though I know I dot have messages kind of place.
Moving on - so nails a filed down to the the nail bed - then the gel pain is put on. GIRLS remember when we were 5 and couldn't colour inside the lines??? Well that's what my nails currently look like. This is easily the worst nail job I have ever received. (Thumb chipped after 24hours)
Choice of colours are between blue black and red, and I was there for over 3 hours.
To be completely honest, it was a waste of my day, crap customer service and you receive the sale item of primark in terms of quality.
I will never be back. And I will tell everyone I know never to go there - I'd rather have unpolished / unfiled / cracked nails then go here again.
Awful didn't even follow through with my appointment as when I got there the hairdresser had suddenly gone home sick and they tried to fob me off with an in qualified member of staff to cut my hair! Sort your booking system how can you run a business?!