La Chic Hair, Beauty & Holistic Therapy Reviews

1 Salix Lane, Woodford , Woodford Green

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Reviews are written by customers after their visit.

4.5
478 reviews

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Written by our customers, so you know what to expect at each and every venue.
Dear God. So my appointment was for 12pm. Turned up - they clearly had no idea of my arrival and was asked to wait (1 other customer there).....12.45 comes without being told how long it would take to be seen finally my existence was acknowledged Invited to the spa/massage chair - warm - cold water, not a offered a drink For a further 20minuted and no massage capabilities for the chair. Not the most comfortable foot experience of my life - too rough on soft skin and had to do some acrobatic positions for her to reach the 'right part' Moving on - pedicure was painful - cuticles weren't softened in water beforehand and they actually bled as cut away. Great. Of course not asked wether i wanted square or round I got what I was given. There was absolutely no atmosphere in the place - no music. It was that awkward I need to preten to check my phone for messages even though I know I dot have messages kind of place. Moving on - so nails a filed down to the the nail bed - then the gel pain is put on. GIRLS remember when we were 5 and couldn't colour inside the lines??? Well that's what my nails currently look like. This is easily the worst nail job I have ever received. (Thumb chipped after 24hours) Choice of colours are between blue black and red, and I was there for over 3 hours. To be completely honest, it was a waste of my day, crap customer service and you receive the sale item of primark in terms of quality. I will never be back. And I will tell everyone I know never to go there - I'd rather have unpolished / unfiled / cracked nails then go here again.
It vas lovely coming back to have a luxury gel nails and pedicuer.The staf were very good i feel really welcome.
Awful didn't even follow through with my appointment as when I got there the hairdresser had suddenly gone home sick and they tried to fob me off with an in qualified member of staff to cut my hair! Sort your booking system how can you run a business?!
Amazing place I will be returning for further treatments. Made me feel very comfortable for my first waxing experience. Thank you
Excellent facility and very considerate and skillful staff. Can do better with administration and timing of client appointment as i saw some confusion and delays but i can see they give their best to treatments even if it might take little longer than accounted.
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