I tried Lab because I’d been unhappy with previous cuts at other salons. I was a bit nervous, but Laura immediately put me at ease when she told me she cut a lot of short hair. We talked through the style I wanted before she started & she checked with me as she cut. She was confident & skilled and chatted away to me throughout. The result? I can honestly say, it’s the best haircut I’ve had in years!! So many people have complimented me on how good it looks & I’ll definitely be going back!