LAB375 Hair Salon Reviews

375, Richmond Road, Richmond, London, TW1 2EF

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Reviews are written by customers after their visit.

4.9
1570 reviews

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Written by our customers, so you know what to expect at each and every venue.
The person who was supposed to do my hair didn’t show up for the appointment. He also happened to be the manager of the salon. Appalling attitude. Luckily the lady who worked there managed to fit me in however she had to beg the customer who she had at the same time to wait. The manager who didn’t show up for my appointment didn’t even call to say he’s not coming, the lady had to call him and figure this out for herself. She did good job on blow dry however never ever coming back because of her manager’s extremely unprofessional behaviour. Would recommend to avoid.
Great blow dry as a treat for xmas, stylist also used great smelling products. I personally would’ve preferred more hairspray to keep it in place but I’m sure if I had asked the staff would’ve obliged.
lovely cut and colour. Staff and ambience not as great as previous visits
The level of service has completely downgraded since my daughter's first treatmeant. Staff used to be so friendly and offer advice over what styles would best suit. I most likely will not be returning. I booked a blowdry and colour - the lady asked if i wanted her to trim the split ends just before she did the blowdry, she snipped the ends in under 2 mins and charged me for a full haircut for £42!!!
Great colour as always