I booked with one of the ladies there after reading the reviews. However, once I arrived, another lady started working on my hair. Initially I was nervous, however she worked so well I didn’t question the discrepancy. The result was Wow- I absolutely loved the colour - matched with what I already had, and the blow dry was perfect too! Just what I wanted! So I’m booking again and I hope I could get the name of the lady who did my hair this time!