I had one of the facials. The place itself was nice and calming and the therapist was very polite. The treatment started with a skin analysis, which revealed I had dry skin (which I knew anyway, but this was to check I had booked the right sort of treatment). The facial itself was ok, i'm not sure which products they use but its not a brand I have heard of. After the facial I didnt really notice any difference, in fact I get better results doing it myself at home. The other treatments they offer might be good.