Lala’s Nails London (Inside Beauty & Melody) Reviews
19-21 Great Cumberland Place, , London, W1H 7AS
Check availability and book onlineReviews are written by customers after their visit.
664 reviews
Csilla is a very nice and warm person. Definitely for her kinddness I would award 5 stars, alike for the location and the cleanliness of the place.
Unfortunately the key aspect to evaluate is the quality of the service offered.
I was meant to get a luxury mani & pedi and to be honest there was nothing luxurious about it. I simply got a traditional, minimum standard of services. No feat soak, No fancy creams, no massages, no removal of hard skin from the feet or any kind of luxurious treatment. It was actually the shortest and most cut mani and pedi I have ever received. As I have problems with my feet I purposely got this package (sounded like the most developed) to ensure that I leave with my feet feeling as brand new, relaxed and happy. Unfortunately they left very unhappy, just with a nice nail polish (even though it was not even the one I have preselected) and in need of a second pedi right after and that is what I did - money terribly spent!!! To top it all off despite an already minimized package, completely not meeting my luxury look and feel expectations I also was asked to pay extra on top for nail polish removal.
Treatment by Lala
A good and efficient nail bar. Very understanding and flexible when I needed to change my appointment at short notice! Just be aware that the pedicure is dry and not a typically full pedicure treatment.
Treatment by Lala
Very impressed. Csillas provided a professional, friendly, high quality service at a good value. Very convenient location and will definitely return.
Treatment by Lala
Great location and good pedicure - I'd recommend it. Selection of colors wasn't very extensive but they had a bunch of basic color options to suit most people.
Treatment by Lala
A really lovely therapist. Great nails. Will book again, despite the fact that my booking time was delayed a little.
Treatment by Lala
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