Very professional and friendly and my nails looked amazing afterwards even though they aren't in that good condition, the colour was great and stayed on for 4 days before it began to chip, even though I had my hands in water every day washing up etc.
The woman at the salon did a fantastic job - I love my nails. She was friendly and knew what she was doing. The only downside was the lack of colours available for gel nails but they have 30 colours so for anyone going for traditional colours it should be available.
The therapist was careful and did a good job on my nails, if not quite the best I've had. She is located in the basement of a hairdresser and is not really set up for pedicures, although she did the best she could and it wasn't uncomfortable.