Actually quite a traumatic experience! None of the staff could speak very good English, at first it seemed enough for me to describe how much I wanted Off etc. Asked for them to thin my hair and they had no idea what I meant, the lady doing my hair started asking which scissors to use and had to be told by another member of staff to stop!
Lamia is the sweetest. She took the time needed for my balayage and made sure that I left satisfied, which was the case. I completely recommend and will book again.