Lara Lashes Reviews
Mobile services - South West London locations
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661 reviews
If you’re a seasoned waxer then this place will probably suit you perfectly - if you’ve never been waxed then I imagine it could put you off! The therapist kept me waiting and despite this another therapist came out of the room with her (I think they’d been chatting). Once in the room the therapist did not even say hello, just asked my name and told me to put my things in a box on the floor. She let me undress for my lower leg wax and then came back in and from that point until the end of appointment she did not speak another word to me apart from to ask me to straighten or bend my legs. I’m fine with the ‘get them in and get them out’ approach but in terms of customer service this was abysmal. The wax was very hot (I’m a cold person so this didn’t worry me but the fact she didn’t ask if the temperature was ok was poor) and sadly I was left with patches of hair in random places. The space is clean and tidy but the atmosphere is thwarted by the attitude of the therapist.
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