Really happy with the colour and cut. Had a full head of highlights, which look lovely. Had a cut by a graduate who seemed to still be perfecting her sectioning and cutting skills so took a little longer. However still very happy with her end result. Staff all seemed friendly, not overly chatty which suited me. Very nice experience. Would use again.
I booked a whole head colour and blowdry which changed to roots coloured and highlights and cost me extra for a toner that did nothing - almost £90 by the end and no hair cut!! I specifically said I did not want blond streaks and was told caramels would lighten my hair. I was not impressed and would not go back as have had to go dark again to colour the awful straw blond streaks. Staff were friendly though.
Had a really good experience at this salon. My stylist was lovely and the haircut is exactly what I asked for. She gave me her opinion throughout and was confident to tell me when things wouldn't work which was great.
I must however, comment on the professionalism of other staff members. It look sometime for me to be greeted at the front desk- and once I was, I had to repeat who I was- and who my appointment was with various times to different people - before I was finally introduced to my stylist. During this time, I was not invited to take seat (waiting seats all taken, but salon seats available) and I could hear staff members saying my name.
All in all - I would go back to the salon, but only for the particular stylist that I had.