Lavender Look Reviews

42 Station Road, North Harrow, London, HA2 7SE

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Reviews are written by customers after their visit.

4.4
302 reviews

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Written by our customers, so you know what to expect at each and every venue.
Very friendly staff. Pedicure carried out in a massage chair which is nice after a day's work. I also had the callus treatment and the beautician did a wonderful job. My heels feel soft and clean.
I had appointment for gel nails a couple of weeks ago. The lady who did them was lovely... but I get the impression she was not the beautician. I was initially told to wait for the other lady as she was fitting in a last minute appointment and would see me when she was done. As she had only just started the other lady said she would get it started. However, she ended up doing the whole thing. The whole process took over an hour and a half! After the first round she realised some nails weren't very good so removed and redid them (very time consuming!). While her attention to detail was admirable (she could have just let me go) I get the impression she just wasn't qualified/ know what she was doing which is why they didn't turn out great. At the end the other lady, who appeared to be the actual beautician and was originally supposed to do my nails, finally took over as I waited for the re-done nails to dry. She had a look at my nails and pretty much told me they looked bad afterwards! She said 'don't worry next time you come I'll do it'... So I get the impression as they had double/triple booked somebody unqualified ended up doing it (sorry- she was lovely but when you pay for your nails done professionally that's what you expect!). I would of asked for them to be redone by her again if I hadn't already been there for over an hour and a half with plans I needed to get ready for that evening. The nails chipped within the first day. The colour was thin and started way to far up my nail. It didn't look professional at all (friends were shocked to find out they were gels not usual varnish). It has now been 1 week and 4 days sice I had them done and 7 out of 10 nails are very chipped already. Place was nice etc... I'm sure if the proper lady did it they would be great. But bad experience and waste of time for me. Sorry guys.
The new owner has made such a difference to this salon, she can't do enough to help. The staff are friendly and real go the extra mile. A great pedicure experience. Thank you
Spot On !!! Good ambience, staff, cleanliness and value for money. I went for a facial, and would recommend this place to my family and friends.
I haven't been here for a little while now. But I heard it was under new management, so decided to give it another go as it is local and convenient...A lovely pedicure, staff incredibly attentive. The new owner is lovely. Will def be back, you are now my preferred shop of choice. Thank you
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