Lavish Beauty Spa - Ealing Broadway Reviews
Ealing Broadway Shopping Centre, 14 High Street Mall, Ealing, London, W5 5JY
Check availability and book onlineReviews are written by customers after their visit.
669 reviews
The staff at Bhavi Beauty are always more than capable with their skills.
What does let the venue down is a lack of organisation from management that puts significant pressure on staff. There is not enough staff, customers arrive for appointments and are made to wait an unacceptable amount of time. Excuses are made. This gives the impression the customer is not put first and even regulars are told to go away.
A small shift in the optics from a client perspective would make this one of the best venues in town. My advice is, help your staff to not harm your business. I can certainly say if what I witnessed during my visit had happened to me I would not be coming back.
Treatment by Pooja•Facial Threading
Had to rebook my time slot but once I did it was good. Had a bit of wax left on at the end
Hollywood Waxing
Friendly staff but wax was not great value for money. Patches of hair were also left on my back.
Men's Waxing
Good wax but the bed did not have paper roll on it so I was lying directly on the bed. There was also a big chunk of hot wax with pubic hair on the floor. Knocked stars off for hygiene but friendly staff
Ladies' Waxing
I received a very professional service. Will go back for more Pedicures.
PedicureShow all…
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