Lavish Beauty Spa - Ealing Broadway Reviews
Ealing Broadway Shopping Centre, 14 High Street Mall, Ealing, London, W5 5JY
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669 reviews
My friend and I came in for our birthday to get a manicure done. They were kind enough to seat us opposite each other so we could talk and they were patient when it came to us picking colours, we didn't feel rushed at any point. The manicures were very good and my friend and i had a lovely time.
It is a very busy salon which is great for them, however it was a bit much as we were sat by the reception so were party to all the goings on!
This wouldn't stop me going again however as the manicure was REALLY good value for money and done very well.
Manicure
Staff member was friendly on arriving however quickly took me to the room and said she would be back soon. Didn't explain what she wished for me to do. The room was cold and only a small light towel was provided to cover myself up. Facial was good at times however was very rough over eye area and when it came to the extractions part she informed me I had none (I had plenty when I arrived and plenty when I left), a mask was then put on my face and i was left in the cold room for over 15mins, on her return the mask was removed and I was informed the facial was over, no moisturizer or serum was given so my face was very tight and dry. The whole time was 45mins when it was advertised as 1hr. What made the experience worse was that in the process of removing the towel headband my gold earring was lost! I left my number for them to call when they find it but to no avail.
Will never be returning. Products used made no difference to my skin.
Treatment by Steam & Sauna•Classic Facials
Therapist was 10 minutes late massage only my shoulder spent exactly 30 mins so in total I had only 20 mins therapy.
I told the lady at the till didn't appear bother. The room was cold complain to the therapist she didn't care.
Am not going back
Hot Stone Massage
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