Therapist was 10 minutes late massage only my shoulder spent exactly 30 mins so in total I had only 20 mins therapy.
I told the lady at the till didn't appear bother. The room was cold complain to the therapist she didn't care.
Am not going back
l had been bought a gift voucher that was due to expire and l was kind!y fitted in for a late appointment. l was made very welcome, ushered in to my treatment room for my lndian head massage and left to get ready. It was a very relaxing experience. My only gripe was not knowing my face would be done too so my freshly applied makeup got ruined.! l think a full description on their website would mean clients would come barefaced to avid that blip. My deluxe manicure was very pleasant and l loved the choice of nail varnish. lve taken off a star because like others l think the salon could be kept cleaner. A properly swept floor in the treatment rooms would be noticed and ratings would rise.
The pedicure looks nice but the staff had lots of customers and some were seeing to 2 customers at a time and it felt a bit rushed,and I didn't get the parafin pedi that I booked neither was a clear top coat applied to my toe nails. The staff are really nice and clearly their brief is to see many clients as possible. I think the management should make sure there are enough staff for walk ins.