LAYANA Medispa Reviews

92 - 94 Ballards Lane, Finchley, London, N3 2DL

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Reviews are written by customers after their visit.

4.8
2581 reviews

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Written by our customers, so you know what to expect at each and every venue.
Having been my 3rd massage in 2 weeks, I was really expecting the Same amazing massage as per my last 2 massages. Upon arrival, they could only assign me a male masseur which I didn’t feel comfortable with but the only other availability was 75 mins later which didn’t suit me. I went with the massage but it wasn’t very good. The masseur performed most of the ‘’massage’ through the towel and there was minimal strokes - just pushing down along my spine.
Such an incredible place to come and rewind. My therapist even gave me advice on how to heal my sore muscles at home on a regular basis.
Lovely staff
Always great service
Usually, I have a great experience at this place, however, my last one wasn’t that pleasant. I received a call only 10 mins prior my appointment if I could come an hour later. When I arrived, I waited 20 mins and during the last 30 mins of my massage, the staff started cleaning as they were closing. Speaking out loud and moving things outside my room. It was very unprofessional and careless of them as I didn’t get to relax again. If you can avoid going for the last hour, please do so. They didn’t even offer me water or tea at the end.