I enjoyed a lovely massage, a bit hard and painful at times but when I indicated this the pressure was taken off. Next time I will mention this prior to the treatment so the therapist can bear this in mind. I paid for an hour but this included waiting and filling in forms, getting changed etc. but hopefully next time I will get the full hour of pure massage. The ambience though is superb and with a bit of adapting I think I will get the perfect massage in future!