Easy to get on with - they listen to your thoughts and they accomodate any changes you would like. I trust both Anna and Renata with whatever they think is right to do with my hair - they're both really good.
It was my first time going for a proffessional massage and it was one of the most relaxing experiences, the lady made me feel very comfortable before we started and checked on me throughout. I had terrible back pain and the massage really soothed it.