The woman who waxed me was clearly very experienced. She did s great job, used a wax I've never seen before (in a tube not with the wooden spatula things) I'm not sure I liked the wax itself, it felt a bit DIY, however she was brilliant. First Hollywood wax in over a year (used to get them regularly) and she was fab. No bruising (I bruse like a peach) and really minimal pain.