Venue is clean and tidy, staff very friendly and welcoming. Waited in the reception area (pretty comfy chairs) for my massage. Deep tissue massage was INCREDIBLE. Bits of it were painful although the therapist used less pressure when I asked. My neck, shoulders, and upper back felt awful before I came. The treatment was pretty thorough - had no idea I had so much tension in my arms and thighs. The hand massage part was great, and neck and shoulders and head felt incredible. Very relaxing