This was my first time at this salon and it wasnt a really a positive experience for me, im afraid. I had to attend a very important event the next day & didnt have enough time to go to my usual salon so I went here, & did fullface. During waxing, it burnt the top of my left upper lip and left side of chin. The next day I had to attend my event with some pain & dark burnt marks. I had previously done lots of waxing and threading with other salons but never had any problems.