I had booked in for a deep conditioning and blow try. It should have been £30 but I had a voucher which gave me £7 off. I arrived at about 9:50am for my 10am appointment and had a cuppa whilst I waited. My stylist arrived at 10:05am. She was very friendly and chatty. She asked if I wanted to have the ends trimming (they did need doing to be honest) I thought as I was only having a trim it would FOC or a small added fee considering I'd already paid for my treatments, she snapped away. Maybe it was very naive of me but I was pretty shocked to find her charge me an extra £15 for a trim. I didn't want to make a fuss at the time but thinking about it I think that's ridiculous. She should have said before she cut how much it would be extra! Anyway, she did a good job, I left with fresh hair which was the whole point of going. It was a nice salon, but I don't think I'll be returning.
Beautiful salon and very friendly staff. Claire was very professional and made me feel very comfortable in the salon and throughout the treatment. Very happy with the wax too!
I had a really great experience with Jade who was absolutely lovely. She helped me to choose the best colour solution for me and I am really pleased with the result.