Really pleased to know this salon is nearby. Very convenient booking via treatwell and pleasant and helpful staff. Quick and easy visit for treatment on a Saturday
Absolutely dreadful experience. The ‘colourist’ has ruined my hair. I booked a balayage treatment and have walked away SIX HOURS later and £80 lighter, even though treatwell said £59.50, and still with disastrous results. My hair is ruined. I am appalled this salon is allowed to be in business.
My balayage was in effect a full head of colour having being bleached blonde. When I complained, I was told I could have the curly blow (which early would have been £10 extra, now as a gesture of goodwill) and brown highlights to colour correct it. I was not happy with this however didn’t want a full blonde having gone in a brunette. What’s even more baffling is the salon asked me, in advance, to text images of my hair and images of what I’d like for reference!
24 hours later, my hair is now 2 different colours on both sides. I am now in the process of booking another salon to correct this. I am disgusted I was asked to pay for this service after what they done. Avoid at all costs!