Leisure Club at Mercure Dartford Brands Hatch Hotel & Spa Reviews

Brands Hatch, Dartford, Kent, DA3 8PE

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3.7
76 reviews

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Booking.com £105 View Deal About 3.5 Very good 319 reviews #6 of 7 hotels in Dartford Location Cleanliness Service Value Mercure Dartford Brands Hatch Hotel is located in the stunning countryside of Kent and overlooks the renowned Brands Hatch Racing Circuit, where you can take in events such as the British Superbike Championship. Conveniently located just a few minutes drive from London Golf Club and a 6 minute drive from the M25, this hotel is also an ideal conference and wedding venue with 9 stunning function rooms. To help you relax, we have a health and leisure club with an indoor pool, gym and sauna, as well as a hotel restaurant and the motor-themed Racing Bar. All 121 bedrooms have recently been refurbished and come equipped with free Wi-Fi. Read more Property amenities Fitness Centre with Gym / Workout Room Room service Free parking Restaurant Bar/Lounge Pool Spa Free High Speed Internet (WiFi) Show more Room features Air conditioning Accessible rooms Family Rooms Non-smoking rooms Suites Good to know HOTEL CLASS HOTEL STYLE Mid-range Hotel links Visit hotel website Location Full view 123Restaurantswithin 5 miles 53Attractionswithin 5 miles Contact Brands Hatch West Kingsdown, Dartford DA3 8PE England 0871 376 9008 E-mail hotel Getting there London City Airport13 mi Gatwick Airport24 mi See all nearby hotels Reviews Write a review Traveller rating Excellent 84 Good 104 Average 72 Poor 33 Terrible 26 Selected filters Filter English Popular mentions All reviewsbrands hatchracing barrace trackthemed barprivilege roomaromatherapy massageleisure facilitiesgood sizecoffee machinemy partnerpleasant staycourse mealreception staff areset menusteam room and saunastayed for one nightlovely roomcomfy bedan overnight staybirthday treatsteakafternoon tea Search reviews Christina C wrote a review Yesterday 1 contribution Not great! 🙄 Not informed until arrival that sauna not working. Not by Treatwell, or Mercure, or Spa Naturel who all emailed me to confirm booking! We went there FOR the sauna/steam! Not happy, the treatments were great but not very relaxing for one of us who had the gym equipment clanging throughout hers! The steam room was ok but did not need to have two off duty staff openly discussing dislike of colleagues in front of paying guests! Awkward. We weren't shown through the place just left to get on with it, not very organised, poor customer experience continued with the afternoon tea. Wafer thin ham might as well not have been added, the salmon and cream cheese tasted off and the cakes looked lovely but were stale and soggy, possibly frozen and thawed out, and only one tiny pot of cream between two people? Poor Afternoon Tea experience, no sauna, I suggest save your money and just have the treatments, but then what's the point of going to a Spa then? 🙄
Very basic spa and hotel, cleaning of floors could be much better
Nice stay and relaxing message, great value. There was an issue that we hadn't been booked in for our spa treatment as promised, but the friendly staff sorted it out no problem. Facilities were all clean and in good condition.
Staff are wonderful, treatments were so relaxing and lunch was good. Floors around the showers could be cleaner though. My daughter and I had a lovely indulgent day.
Perfect!
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