I booked an appointment for manicure at 12:45, when I arrived the lady said "i have a customer i need 20 minutes", they didn't even apologised go the delay! They clearly don't monitor the appointment system and work on first come first served basis. The manicure is excellent.
This salon is a great find! My stylist Moji was really lovely and she has done a fab job of my highlights - really pleased. she was sweet and complimentary and I would definitely go back :)