Lemoge Clinic - 213 Edgware Road Reviews

Lemoge Clinic, 213 Edgware Road, Edgware Road, London, W2 1ES

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Reviews are written by customers after their visit.

4.5
4624 reviews

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Written by our customers, so you know what to expect at each and every venue.
Great as usual
I had an amazing cleansing facial and the woman that was taking care of me even added in an extra treatment as she thought I needed it for no extra cost. Really lovely staff, very welcoming and kind. I'm already planning on going again! Really really recommend it!
This was my second visit to Lemoge Clinic and my overall experience has been unsatisfactory. Although I was satisfied with the result from the Hollywood Strip wax I once again had to show the 'wax expert' of a considerable amount of hairs she missed. I also felt duped by the fact that I paid for a Hollywood and Underarm wax but was told before starting my treatment that I would have to pay extra if I wanted to remove ALL hair in that area (front and back). This was not mentioned at the time of purchase and to my knowledge is usually included as part of a Hollywood wax for NO Extra charge. This experience of course made me feel cheated and unsatisfied. As a result I would not attend this clinic again.
Although I have been attending to the same brand for a couple of years already (in different locations: Queens Park and Edgware Road), and all my previous experiences were 5 + stars, I must confess that this last time was a bit different. The person who served me seemed not to be very confident on the treatment. Not only she used a different technique from all her other colleagues, but also I had to ask her to please keep going as she was assuming the service was already done (it was a Hollywood waxing, and she was kind of surprised when I asked her to please also do my “back side”.. otherwise, I would have only paid for Brazilian waxing). Also, I had to touch my self (without previous notice nor sanitising my hands for such), and when I got home I could see there was a few long hairs left right on my “front side”. Anyway, overall it wasn’t too painful and I have always been happy. My negative review would be for this specific member of staff who, as I said, seemed not to be really keen on this. Maybe the other ones were busy and she just found herself into it too late. Next time I make my booking, I will specify to be served by any other member of staff, as that will provide me with the same great experience as in the past.
Thanks great job as always Haifa :-)