Easy to find but my appointment wasn't listed down on their appointment book. I had to show them my booking email but they still didn't believe I had an appointment with them!
I had my upper lip, half leg, underarms and eyebrows shaped with wax. Not a great job on any of them. After the beautician finished the waxing, she left the room quite quickly without a work and I discovered a whole side of one leg was still as hairy as when I walked in, so had to pluck the rest myself, I asked for just a tidy up of my eyebrows so they'd be kept natural and they're quite thin, also noticed when I got home, hair along my upper lip line that I had to pluck out myself and similar for my underarms - quite a bit of hair left on the lower part of my underarm. The room was shabby, no towel was offered, but I took one off the shelf (which had wax on it already). All around disappointing experience, I should have paid attention to previous reviews. I won't be going back.
I had a facial and it was a lovely experience. The staff were very attentive and wanted to make sure I had a good experience. I particularly appreciated the care they put into my facial, really taking great care of my skin!