Unfortunately my treatments were disappointing, the extraction in the facial was painful. There didn’t seem to be any moisturising element nor eye cream. My skin didn’t feel hydrated after the treatment at all, just cleansed.
The full body massage similarly was strange, there was no face hole in the bed so I either could not breathe or had a painful neck. The therapist stopped after 10 minutes and doing my upper back saying she didn’t know I wanted any areas done! Disorganised & unprofessional!
I had a Brazilian wax here and experienced wax burns so severe I couldn't finish the process. The skin has crusted over now, 3 days later, and is flaking off. I have no clue why soft wax was used for my wax as it was extremely ineffective at removing my very thick hair and required areas to be re-done multiple times, which contributed to the irritation and the pain. I don't care if hot wax would've costed extra because I would've been happy to pay more to avoid the disaster I experienced.