The staff was really friendly and accommodating when a slight issue arose, and the lady who did my nails was very thorough which was really nice.
However, the appointment ran 45 minutes (!!) longer than what the website said it would. I, fortunately, had no other plans right after my appointment, but if I had, this would have been a disaster.
I would say the reservation was not registered by reception as reservation was made about 2h30 minutes before the appointment and they didn't check email in the mean time. I had to wait a long time and then didn't have enough time to finish it so I had to come back the next day. However, they were flexible in accommodating my needs. The nail technician was a lovely Vietnamese lady who did the work so diligently and meticulously. Her English isn't very good, but I could feel how she values her work and she was very friendly nevertheless. My acrylic nails are staying strong after more than eight days now, and I am very happy with her work. Thank you.
my facial was very relaxing and professional and I am really looking forward to going back. The staff were wonderful and very accommodating. I would recommend this place to anyone I know. Looking forward to going back!