Absolutely loved my new style! Charlene listened to what I wanted to do with my hair and worked her "magic" through it to bring it to a reality. We had a lovely chat and she the whole staff are very hospitable. She also taught me on how to look after my hair at home and most importantly didn't upsell me with any products to buy and use at home as what most salons do now as part of their marketing strategies but unfortunately as a paying customer,it usually puts me off when I get home.