I received a complimentary skin analysis which was nice. However, the products used for my treatment did not seem to reflect the clinic (e.g.Boots own brand face wash) given that the clinic sells medical grade products. The lady giving my facial did mention that another facial would use better products but didn’t mention specifically that the ones for this one would be so standard (I only saw them at the end of my treatment).
I felt taken care of. They dedicated me proper time, answering thoroughly all my questions and giving advice. The staff gives the impression to be competent.