I can not fault the staff. They were friendly and professional throughout. However, the salon has temporarily moved to beside the car park and it was incredibly noisy with people constantly walking through the “salon”. It was impossible to relax. I got a regular manicure (not gel) - the hand massage was the best I’ve had, but two hours later, the polish has already chipped and it’s gone really bobbly. Next time, I’d do it myself and get a gel done professionally.
Staff are really great, very friendly and caring, which makes such a difference especially when waxing. The venue is currently in a temporary room by the car park while shop is being renovated, but it’s been decorated well and I’m sure the shop is more private. Very flexible with on the day bookings and overall a good experience.
The staff were amazing - really took their time to make me feel valued. I had a pedicure and she noticed I had dry skin on my feet, so threw in an extra moisturising treatment for them free of charge.
The only reason for the 3 stars for ambience is that the salon has temporarily moved whilst the usual room is being done up, so in it's current location it is not the most perfect spot for beauty treatments, but within a week I believe they will have moved back! I look forward to using this spa again, as I was very happy with my pedicure and wax.