Lashes themselves are lovely, however the experience not so. Firstly the member of staff insisted I was booked in at the wrong salon, then was placed on a chair that was uncomfortable, then had one person faff about setting up only for her to be then told she wasn't doing them and someone else take over. All the while my eyes were closed so had no idea what was going on around me. I will use them again because the lashes do look great but will mention that not happy with having them done whilst sat on an uncomfortable chair.