I've been going to Lilly's for over 4 years now I stopped going there for a while as I found the female staff sometimes rude and unfriendly even though I was a regular customers. I started going back because I honestly couldn't find another salon that did my treatments better then Lilly's. Within a few months they refurbished. My first appointment at the 'new' shop was fantastic. My experience from beginning to end was first class. The staff spoke to me like we were already acquainted and free complimentary beverages being offered twice! Brilliant service.