Lily Salon Hair & Beauty Reviews
1-2 Whitchurch Lane, Edgware, Middlesex, London, HA8 6JZ
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145 reviews
Excellent manicure and pedicure, really good value.
Only downside the staff aren't engaging was in salon over an hour but no conversation .
Treatment by Lily
Very pleased with my manicure, nice salon and good value for money.
Treatment by Lily
Lovely salon, the décor was lovely, it was very clean and I was greeted nicely when I entered. Hairwashing was lovely and very relaxing and the haircut and blow dry I received was really great. I asked for lots of volume and really got it, couldn't believe they could get my hair to do that! Overall was really happy with the whole experience and look forward to returning.
Styled by Lily
I received a call a few hours before my appointment asking me to re-schedule as they were understaffed due to illness on the day. As I had an event to go to that evening, I couldn't re-schedule. I arrived at my appointment and they were very apologetic about the 45 minute wait I sat through, but I understood that it wasn't their fault.
The conditioning treatment was great - my hair felt really soft afterwards.
The haircut was very fast and I thought it looked nice.
The only thing that lets this place down is the lack of transparency. On treatwell it said 'wash, haircut, blow-dry and conditioning treatment for long hair' - I paid extra on treatwell for long hair but then when I arrived at lily's salon, they said I had to pay extra for blow drying my hair curly rather than straight! Firstly, I have never been to a salon that has charged extra for a different style of blow dry. Secondly, they said it would be £10 extra, but they would give it to me for £5 this time due to me waiting long for my appointment.
Although the blow-dry was of a great standard, it did leave me feeling a little upset as I paid more than what was in my budget. There was no indication of this on the treatwell website. I went on Lily's website when I got home to check and it seems even on their own website, there is no indication that you pay extra for longer hair or for a curly blow-dry! I really suggest you are completely transparent with your pricing because you are a great hairdresser and it would be a shame to upset customers by asking for more money than they thought they would be paying.
Styled by Lily
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