My Hollywood wax was a lot more painful than any waxing I've had done. Also, the excess wax was not removed. Overall, it was okay for the price (21£ for Hollywood and lower leg) but I would not recommend it for the full price.
My Hair was cut wonky, the hairdresser was late to the appointment and I felt I was in the way. She didn’t seem to understand what I wanted and seemed annoyed when I said only the dead ends trimmed.