I really like this salon and the hair dressers I have is wonderful, she's so nice and smiley. unfortunately this time, I'm blaming the usual Friday afternoon tiredness, my hair was cut maybe three inches too short. Whilst at the time I was pretty upset and not sure how to take it, I can now see that she has made the best of it and it does look okay. she adapted it so it's been kept a touch longer at the front. obviously not the cut I was after, but I guess everyone has one bad day. wouldn't stop me from coming back and booking with her again.