My experience was perfect as a first time customer, my hairdresser was on time, she was super friendly, taking time to give me advice on how best to get my hair cut and how to style afterwards. Even though she was about to go on maternity leave and I'm sure was very tired - she still gave me the best cut I have had in London. Very happy and will be returning to this salon.
The first thing that I notice when walking into this establishment was the reception was at the back of the building so you had to walk through the whole business before even being greeted which can be a bit intimidating. The staff were nice enough and saw to me quickly even though I was early. My stylist listened to me and gave me a good consultation however even though she gave me her honest opinion about what I wanted I did feel as if she didn't give me other options and suggestions to replace the ideas I had she thought wouldn't be a good fit for me. I left happy with the cut and the service I had received, I just wasn't blown away and would of loved a bit more creativity. I would go back again as I was happy with the overall experience.