Unfortunately I arrived at 10am for an appointment and my stylist had called in sick so I wasted my morning by turning up and being turned away. Luckily they juggled some clients and I was able to go back at 3pm the same day. Really impressed with the stylist I had. She seemed very knowledgeable and had such a friendly and welcoming manner. One of the best set of highlights, cut and blowdry I have ever had. Highly recommend!