Really disappointed. Haircut was okay but untidy in places and felt rushed. The blow dry had lost its shape and gone frizzy after only a couple of hours (my hair usually holds styling well except in very high humidity) but the biggest problem is that during the washing they used something (smelled like eucalyptus or similar) which has caused a bad reaction. The back of my (not normally sensitive) scalp became very itchy and sore and is still the same a few weeks later. A real shame, not a happy bunny.