I've been to Gro 3 times and would recommend it, it would be nice to be able to select a particular hairdresser through Treatwell. Not sure if thats possible. My stylist Lorena(?) was friendly and listened, but she was quite quiet and less chatty than others so there had to be a bit of trust going on that I understood what she was going to do. She was focusing on the cut, so all in all a great experience.