It was totally empty when I arrived for my 11am appointment, which made me worry slightly.
The salon itself is very stylish and big, the staff were friendly enough - sometimes there was a language barrier - and the cut was good, not the best I've had but good value for money. No effort was made to make conversation whilst I was having my hair cut and although this doesn't bother me greatly, I came out feeling that the experience wasn't as memorable as it could have been.
I would go again but perhaps a more senior member of staff.