My usual hairdresser was sick so the salon contacted me and asked if I would be happy to use one of the other stylists, Stefano. Once I arrived at the salon I had to wait for a bit due to shortage of staff, however the receptionist kept me updated of how long it would be. During our consultation Stefano gave advise on what style/length he thought would best suit my face. Stefano was clearly very experienced in cutting and worked very fast. I found him friendly and professional. I was very pleased with my cut.