Truly the worst experience I have ever had at a hair appointment in my life. The stylist gave me a patchy orange scalp bleach when my highlights had somehow gone wrong. No managers present, apparently all drinking in the bar next door. Asked me to return the next day and then called in “sick” himself. Another stylist was able to tone me back to my natural colour but now I can’t go back blonde because of the damage caused. Will never return and will warn everyone off this salon.
Good glossing treatment. Was charged an additional £15 because I have longer/thicker hair which hasn’t happened at any other previous hair cut/glossing I’ve had at Live True so one to keep in mind.
Styled by Selime (Contractor)•Ladies' Hair Glossing
Due to train cancelations happening the day of my hair appointment I was unable to make it but was not given any possibility to reschedule or get a refund or even any money back as I had paid the total £94 in full. So I am now out of pocket by a significant amount and no hair cut.
They said that they could off me a time slot which was 30 mins after my original booking, even after I had explained that I am currently stranded with all trains cancelling I had no way of getting back.
Another Amazing stylist! Thankyou so so much Aaron! Great to meet you. Stunning blowdry beautiful & great vibes as ever! Thankyou too reception for fixing the appt. Sooo so appreciate! The Best! Thankyou all! T x